About Icebreaker One

We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.

Our mission is to make data work harder to deliver net-zero outcomes.

Team

Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications.

Core Responsibilities

Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m
Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts)
Build and maintain strong, long-term relationships with key stakeholders
Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps
Track the delivery of actions with the account management team
Execute strategic account development plans that align with client goals and objectives, ensuring long-term success
Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction
Tracking contract deadlines and working with the team to ensure renewals are submitted in good time
Collaboration with Data Services, Membership and Communications teams as required for delivery
CRM maintenance and updating to track pipeline
Draft and deliver regular status, updates and reports

Supporting responsibilities

Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work
Attend daily stand ups, standing meetings and participate in regular Show & Tells
Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management
Supporting the bid team in identifying and inputting into proposals

Socialise the Icebreaker One constellation (expert network) among teams within strategic partners

Knowledge, Skills, Experience

Demonstrable experience of

3-4 years demonstrable experience in a similar role
Excellent communication and writing skills
Excellent organisational and analytical skills
A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business.
A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals
Engaging people one-to-one effectively online and in person
Ability to summarise findings so that they can be understood by non-experts
Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums
Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open
The ability to work in a fast-paced, collaborative environment

Specifics, ideally some or all of the following:

An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies
An understanding of standards & licensing (e.g. Open, Shared, and Closed data)
An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)

Apply today

Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission to jobs@ib1.org

Applications must be received by 0900 GMT, 2025-08-06

As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone

For all details please see our website: https://ib1.org/jobs/

Account Manager