Lead Growth. Drive Performance. Shape the Future of Water Treatment.

Are you a strategic leader with deep expertise in water treatment, a track record in sales and operational delivery, and the drive to scale a high-performing business?

IWS Water Hygiene, part of South Staffordshire Plc, is a market leader in water hygiene, legionella control, and treatment solutions.

We are now entering a major growth phase in our Water Treatment Division and we're seeking a commercially focused, technically confident Head of Sales and Operations to lead the charge.

The Role:

This is a pivotal role with full responsibility for both sales strategy and operational execution across our Water Treatment Division. You’ll lead a national team, drive new business growth, and ensure consistent, high-quality delivery to clients across industrial, commercial, and public sectors.

Key Responsibilities

Lead the sales, technical, and operational strategy for the Water Treatment Division
Build and lead a high-performing sales and service team, expanding our technical, commercial, and field capabilities
Deliver on revenue, margin, and customer satisfaction targets
Build and manage a national sales and service team, including technical consultants and field engineers
Expand our footprint in key sectors: manufacturing, pharma, facilities management, utilities
Oversee operational delivery ensuring quality, compliance, and efficiency
Develop and maintain senior-level client relationships
Collaborate with the executive team on innovation, pricing, and business model evolution
Be part of a senior leadership team helping to guide the wider business strategy for IWS
Represent the division across industry forums

What You’ll Need:

Experience leading commercial and operational teams in water treatment
Strong commercial acumen and a track record of delivering growth
Technical expertise in water systems (cooling towers, boilers, softeners, etc.)
Excellent leadership and team development skills
Experience with public sector and industrial clients
Relevant industry qualifications (Legionella control, water hygiene, chemical/process engineering)
Understanding of compliance frameworks (e.g., HSG274, BSRIA)

What You’ll Get in Return:

A competitive salary from £70,000 per annum plus bonus
Company car or car cash alternative
Company pension with employer contribution
Store discount for personal shopping needs
24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital and health
20 days holiday (plus 8 bank holidays) 
Eyecare vouchers – via Specsavers
Employee Assistance Programme (EAP)

Who we are:

IWS Water Hygiene (WH), is part of SSI Services (UK) Ltd, a division of South Staffordshire Plc. IWS (WH) provides services in all aspects of water hygiene and legionella control including legionella risk assessments into the public sector, utility companies, industrial, commercial, and retail customers. IWS (WH) has offices throughout the UK and work is undertaken the length and breadth of the country. IWS (WH) is a successful, growing company that is looking for talented employees who want to work in an environment that is challenging and rewarding.