We are looking for a proactive and detail-oriented Network Analyst to support clean-water network operations by creating investigation packs, scheduling tasks, and coordinating the work of field crews and office-based technical teams. You will use GIS tools to compile accurate asset-investigation documentation, secure site access, and arrange traffic-management or road-closure permits—ensuring every activity is fully prepared for safe, efficient delivery to our clients.

In this role you will track each stage of the investigation process, extend trace data when required, and quality-review reports so they are client-ready. You will also provide constructive feedback to field teams, maintain meticulous records for audit purposes, and act as the first point of contact for stakeholders—troubleshooting queries quickly to keep projects on schedule. Success in this position demands strong organisation, crisp communication, and the confidence to collaborate with both operational and technical colleagues to deliver work on time, every time.

Key Responsibilities

Leverage GIS mapping tools, network schematics and street-level imagery to create detailed job packs for field teams operating across the M25 region.
Serve as the primary point of contact for Field-Team queries, collaborating with Technical and Operational Leads to set priorities and keep work progressing.
Prepare Stage 1 and Stage 2 permit-to-work applications under the guidance of Network Engineers and Project Managers, ready for approval and submission.
Secure authorised site access and traffic-management arrangements by liaising with councils, client representatives and other external stakeholders.
Schedule and allocate jobs to Field Teams, optimising resource availability, technician locations and project requirements.
Process returned audits and update shut packs —including running and extending traces—identifying survey anomalies and agreeing next steps with the Technical Team.
Build strong client relationships by attending progress meetings, delivering timely updates and contributing to post-project debriefs.
Maintain accurate project trackers, flagging progress, blockers, changes and completions in real time.
Manage all project documentation, update master trackers and action outstanding administrative tasks, liaising with stakeholders for timely resolution.
Gain proficiency in company software platforms (JobWatch, iAuditor, StaySafe, Office 365, MCM, Dropbox) and champion best-practice usage across the team.

Skills, Knowledge and Expertise

Minimum of 2 years’ experience in a project support or coordination role, ideally within utilities or engineering sectors.
Proven understanding of the project lifecycle, with experience supporting multiple concurrent projects.
Proficient in Microsoft Office 365 applications, including Word, Excel, Outlook, PowerPoint, Teams and Zoom.
Confident communicator across all channels—phone, email, video call, and in-person—with internal and external stakeholders.
Strong problem-solving skills with a proactive, solution-focused mindset.
High level of attention to detail with the ability to analyse data and identify discrepancies.
Skilled in preparing, presenting, and managing clear and structured work plans.
Strong logistical aptitude and a clear understanding of the operational needs of field-based projects.
Ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven environment.
HNC, Degree or equivalent experience in Project Management, Engineering, or a related discipline (preferred).
Familiarity with clean water or wider utilities networks and associated regulatory requirements (desirable).
Willingness to travel to project or client sites when required.

Why Join Us

At Veriflo Ltd, we specialise in professional project management and consultancy within the clean water sector. Our mission is to help clients reduce leakage and unaccounted-for water through innovative solutions and strategic planning. We work across water quality control, network operations, statutory outages, and strategic optimisation. As a rapidly growing company, we pride ourselves on our expert team and collaborative culture. We work with industry leaders on high-profile projects such as Thames Water Tideway and HS2. Join us to...

Be part of a growing company with exciting national projects
Work in a supportive, forward-thinking team
Opportunities for career progression and professional development
Make a real impact in the water industry

Our Package...

22 days annual leave plus bank holidays and can earn an extra day of annual leave for every five consecutive years of service, up to 30 days (excluding bank holidays).
Flexible working arrangements where possible
4% Employer Pension Contribution
Professional Growth – We fund relevant qualifications and memberships in line with our Training and Professional Memberships Policy to support your career development.
Team Events and Culture – Connect with colleagues at two company-wide events annually, including a Summer Team Building event and a Winter Party
Health and Lifestyle Rewards with Benenden Health, including discounts at 3,500+ retailers, supermarkets, 24/7 GP access for you and your family, and private healthcare options.

Please note that you may need to undergo a DBS background check if you are successful

About Veriflo

As a part of Celnor Group, we offer solutions to technical and environmental challenges for customers across a range of industries and regulatory environments. Celnor invests in the growth, development, and training of all its colleagues and was founded by TICC industry expert, Simon Parrington.